Privacy Policy
Effective Date: August 20, 2026
Ozzy Transportation respects your privacy and is committed to protecting the personal information you provide to us.
Information We Collect
We may collect personal information including your name, email address, phone number, pickup and drop-off locations, travel dates and times, flight information, passenger details, reservation information, and other information you provide when requesting a quote or booking transportation.
We may also collect information automatically through our website, such as browser information, device information, IP address, and website usage information.
How We Use Your Information
We use your personal information to:
- Process and manage transportation reservations.
- Communicate with you regarding quotes, bookings, and scheduled transportation.
- Send service-related SMS messages, including driver status updates, arrival notifications, pickup information, and other important transportation updates.
- Provide customer support.
- Process payments and maintain business records.
- Improve our website and services.
How We Share Information
We may share necessary customer information with our employees, drivers, payment processors, booking platforms, and other service providers when required to provide and manage your transportation service.
We do not sell or rent your personal information.
SMS consent is not shared with third parties or affiliates. Phone numbers collected for SMS communications will not be shared with third parties or affiliates for marketing purposes.
SMS Communications
Customers who consent to receive SMS messages from Ozzy Transportation may receive messages related to their transportation reservation, including confirmation messages, driver-on-the-way notifications, driver arrival notifications, pickup updates, and other service-related communications.
Message frequency may vary. Message and data rates may apply. You may opt out of SMS communications at any time by replying STOP. For assistance, reply HELP or contact Ozzy Transportation.
Data Security
We take reasonable measures to protect personal information from unauthorized access, misuse, loss, or disclosure.
Contact Us
If you have questions regarding this Privacy Policy or how your personal information is handled, please contact:
Ozzy Transportation
Email: info@ozzycosta.com
Costa Rica: +506 4101 2108
USA & Canada: +1 (321) 732-5464