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Have Questions?
We Have Answers.
Do you offer shared shuttles?
No, we provide onlyprivate transfers. This means your vehicle is reserved just for you and your group, so you can enjoy a direct, comfortable, and hassle-free ride without sharing with other passengers.
How do I find my driver at the airport?
Your driver will be waiting for youjust outside the arrivals area with a sign showing your name. You’ll also receive your driver’s contact information in advance for added peace of mind.
Are your prices fixed, or can they change?
All of our rates arefixed and transparent. The price you see when you book is the price you pay—no hidden fees or surprise charges.
What happens if my flight is delayed?
Don’t worry! Wemonitor all flight arrivals in real time. If your flight is delayed, your driver will adjust the pickup time at no extra cost.
Are your drivers licensed and insured?
Yes, all of our drivers arefully licensed, insured, and professionally trainedto provide you with safe and reliable service.
Can I make last-minute changes to my booking?
Yes, we understand travel plans can change. You cancontact us anytimeto adjust your pickup time, location, or passenger details, subject to availability.
Do you provide child seats if needed?
Absolutely. We can providecar seats or boostersupon request. Please let us know when booking so we can prepare the right seat for your child.
Can we make a stop to buy groceries on the way?
Yes, we can arrange a short stop for grocery shopping during your transfer. Please let us know in advance so we can schedule the extra time. Additional fees may apply depending on the length of the stop.
Do you provide transportation services throughout Costa Rica, or only to and from the airport?
Yes, we provide private transportation services all over Costa Rica, not just to and from the airport.